Terms of Service

Last updated: 18/07/2025

Welcome to The Moon Witch! By visiting or making a purchase from our website, themoonwitch.co.uk, you agree to the following Terms of Service. These help us maintain a space that is respectful, magical, and secure for all who wander here.

1. Overview

These Terms apply to all visitors and customers of our site. By using this website, you agree to follow these terms and our Privacy Policy. If you do not agree, we kindly ask that you refrain from using our site or services.

2. Online Store Terms

All prices are in GBP (£) and include VAT where applicable.
We reserve the right to cancel or refuse any order for reasons such as stock availability, errors in pricing, or suspected misuse.

3. Product Information

Our offerings are described with care and intention, but due to their handmade nature, slight variations may occur — a reminder that each item is unique.

Please note: All spiritual tools, herbs, spell kits, and crystals are offered for spiritual or entertainment purposes only and are not intended as a substitute for medical, legal, or professional advice.

4. Payment & Security

Payments are processed securely via trusted platforms like Wix Payments and PayPal. We never store your payment information.

5. Shipping & Delivery

We currently ship across the UK (and internationally where available).
Orders are typically dispatched within 3–5 business days.
Delivery times may vary depending on location, holidays, and celestial events beyond our control.

6. Returns & Refunds

We accept returns of unused, unopened items within 14 days of delivery.

Contact us at themoonwitchuk@gmail.com with your order details to request a return.
Custom or personalised items may not be eligible for return unless faulty.
Return postage costs are the customer’s responsibility unless the item is damaged or incorrect.

7. Prohibited Use

Please do not use our website or products for:

Any unlawful purpose
Violating UK laws or regulations
Attempting to hack, exploit, or disrupt our energy or website

8. Intellectual Property

All content, product names, images, and designs on this site are the property of The Moon Witch unless otherwise stated. You’re welcome to share with credit — but please do not copy, resell, or reproduce without permission.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the website means you accept any updates. Check back here occasionally to stay informed.

10. Contact

Have a question? Send us a message at:

The Moon Witch
Email: themoonwitchuk@gmail.com
Website: themoonwitch.co.uk