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Privacy Policy

Last updated: 18/07/2025

At The Moon Witch, your privacy is sacred. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, themoonwitch.co.uk, or make a purchase from our shop.


1. What Information We Collect

We may collect and store the following information:

  • Personal details: such as your name, email address, billing and shipping address, and phone number (if provided).

  • Order information: including items purchased, payment details (securely processed via third-party providers), and transaction history.

  • Website usage data: such as your IP address, browser type, pages visited, and time spent on the site (via cookies and analytics).


2. How We Use Your Information

We use your information to:

  • Fulfil and ship your orders.

  • Communicate with you about your purchase.

  • Send occasional updates, special offers, or newsletters (only if you opt in).

  • Improve our website and customer experience.


3. Sharing Your Information

We never sell your personal data. We only share it with trusted third parties when necessary:

  • Payment processors (e.g. Wix Payments, PayPal).

  • Shipping carriers to deliver your orders.

  • Service providers who help us run the website (e.g. analytics or email marketing tools).

These partners are GDPR-compliant and only use your data as required to provide their services.


4. Cookies

Our website uses cookies (small data files) to improve your browsing experience. You can disable cookies via your browser settings if you prefer.


5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Ask us to delete your data (where legally permissible).

  • Withdraw your consent for marketing at any time.

To exercise any of these rights, please contact us at [your email address].


6. Data Security

We take your privacy seriously. Our website uses secure connections (SSL) and we only work with third-party providers that adhere to strong data protection standards.

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